FAQ PRODUCTS

How can I wash my Maxi Bag?

In order to guarantee a long life, we recommend washing the maxi bags exclusively by hand with lukewarm water or in the washing machine at a maximum of 30 degrees.

How can I wash the socks?

You can wash the socks in the washing machine at 30 degrees.

How can I reuse the glass of my candle?

The painted and printed glass glasses can be emptied of wax residues by rinsing them with lukewarm water; after which it will be possible to use them as jars, pen holders, etc.

Hand wash only.

Can I iron my Maxi Bag?

Yes, you can iron your Maxi Bag. We recommend ironing it backwards, avoiding direct contact with the print.

What kind of photos should I upload to customize my 3d picture?

You can upload a photo in .jpeg or .png format; if the photo has a background we will take care of cutting it out.

The photo can portray a maximum of 2 pets or one person + 1 pet and must be a close-up.

If you are not sure that the photo you want to use is suitable for the portrait send us a message before placing your order :)

What is the "Receive digital preview" checkmark?

By selecting this option you will be able to receive by email a draft of your customized project and, if you wish, it will be possible to make changes before producing your order.